SupportWARRANTY/FAKE

Fake products


Unfortunately there are some fake Audison products available on the market acquired through illegal or questionable methods, being sold by non-authorized dealers.
These goods are made from sub-standard materials which do not meet the rigorous quality control standards of Audison, and cannot provide you with the real Audison experience.

WE ADVISE THAT YOU PURCHASE AUDISON PRODUCTS ONLY FROM AUTHORIZED DEALERS; Listed below are a few facts for you to consider:

1) PERFORMANCE

When purchasing from an unauthorized dealer, we cannot guarantee that you will receive a genuine Audison product.
You also run the risk that your purchase may be damaged or is not brand new.
The product's ability to reliably reproduce the sound quality and performance Audison is famous for is often compromised.
You deserve an authentic Audison product: accept no imitations, second, or fake products!

2) WARRANTY

Elettromedia warranty ONLY applies to products purchased from authorized dealers. Units purchased on the internet through discount websites, mail order outlets or through any other unauthorized source are not entitled to our factory warranty coverege. In order to avoid detection, non-authorized dealers have been known to remove the original serial number and replace it with one of thei own. Removal or alteration of the original Audison serial number will automatically void the warranty.

3) SERVICE

Only Audison authorized dealers are fully trained to provide you with proper system design, up to date product information, pre and after-sale service and reliable technical support. Our qualified authorized dealers are there for you support! Unauthorized dealers do not receive any of our factory training and are not qualified to properly advise and support your investment. Only genuine Audison products purchased through our authorized dealer network will be backed by Elettromedia.

It is our most sincere wish to safequard our customers:
We advise you to protect your incestment and yourself from potential complications by buying only from authorized dealers!

If you see or have purchased a product that you think is counterfeit, please report it to us at fake@elettromedia.it



- Fake Products FAQ